- Once the package leaves our facility and it is with the mail carrier we are no longer responsible or liable.
- Iconic Dream Beauty Bar is not responsible for lost, stolen or damaged packages. If your tracking information states that your package was delivered to your address and you have not received it, it must be reported as a claim to USPS. You personally must contact the United States Postal Service @ (1-800-275-8777).
- If the shipping address provided is incorrect and the package is delivered back to our warehouse, you are responsible for shipping cost in order for us to ship it again.
By placing your order, you acknowledge you have read our policy and that Iconic Dream Beauty Bar will not be held responsible for delayed packages or delivery issues by USPS.